Rethinking social value
CRESR

Measuring outcomes and impact

CRESR has substantial expertise in the evaluation of projects and programmes, including assessments of the impact, and economic and social value of outcomes from interventions. We undertake evaluations of complex programmes: for instance, the evaluation of New Deal for Communities, the largest and most comprehensive evaluation of an area-based programme ever commissioned; and the evaluation of Futurebuilders - the first evaluation of a UK government programme to use Social Return on Investment methodology. We also work extensively with agencies in the public and voluntary and community sectors, using a range of methods to identify the impact and value of their work. We take a pragmatic approach to evaluation: not subscribing to a particular tool or approach, but working closely with clients to understand their needs, and using appropriate methodologies to produce robust assessments which can be used to inform service delivery and investment decisions. 

Our expertise includes:

  • development of bespoke evaluation frameworks including tools for self-evaluation
  • measuring and valuing outputs and outcomes
  • establishing impact and additionality
  • calculating Social Return on Investment
  • cost-benefit analysis.
Search our work


Addressing transport barriers to work in low income neighbourhoods

Project Director: Dr Richard Crisp
Project Duration 2017-2018

This research is looking at how transport acts as a barrier to work in low income neighbourhoods, particularly in more peripheral locations. It will use a mixture of mapping and resident interviews to examine employment options and propensity to commute. The findings will be used to develop policy and practice recommendations for overcoming transport-related barriers to work.


An evaluation of Cash Smart Credit Savvy

Project Director: Jan Gilbertson
Project Duration: 2016-2017

The Church Urban Fund's Cash Smart Credit Savvy project seeks to improve financial capability by offering introductory training around basic budgeting skills and through utilizing existing community links and networks to encourage participation. The use of a cascading model is designed to encourage participants to share knowledge with others and spread important financial capability messages.


A service evaluation of Age UK's person centred discharge model

Project Director: Jan Gilbertson
Project Duration: 2017

Age UK wanted to evaluate its Personalised Integrated Care Programme. This was a flagship programme and was cited as one of Age UK’s key strategic ambitions. This evaluation was concerned with a particular aspect of the Personalise Integrated Care Programme, the Age UK's pathfinder programme for person centred discharge, which supported older people at risk of extended length of stay in hospital. Two approaches to delivery were developed and the purpose of the evaluation was to test out both approaches. The focus of the evaluation was to understand the level to which Age UK achieved two intended outcomes:


Sheffield City Region Talent Match Partnership: New Arrivals Pilot Project (NAPP)

Project Director: Nadia Bashir
Project Duration: 2017-2018

CRESR evaluated the Sheffield Futures’ Big Lottery Funded 'New Arrivals Pilot Project' (NAPP), which targeted 18-24 year old Roma young people living in Sheffield. The pilot provided a bespoke engagement and preparation/assessment service to facilitate the integration of the Roma young people into the Talent Match (employment) programme.


An assessment of the United Utilities Customer Research on Manchester and Pennines Resilience

Project Directors:Jan Gilbertson and Professor Christina Beatty
Project Duration: 2017-2018

An independent assessment of United Utilities programme of research to explore customer attitudes towards action being taken to improve the resilience of the Haweswater Aqueduct.  


Get in touch

For further information please contact Professor Peter Wells at p.wells@shu.ac.uk or call 0114 225 6262, or Sarah Pearson at s.pearson@shu.ac.uk or call 0114 225 4902.

Key clients

Age UK
Bolton CVS
Church Urban Fund
CLAHRC Yorkshire and Humberside
Collaboration for Leadership in Applied Health Research and Care for South Yorkshire (CLAHRC SY)
European Women’s Audiovisual Network
Foundations Independent Living Trust (FILT)
GMCVO
Healthwatch Lambeth
Heritage Lottery Fund
Holocaust Memorial Day Trust
Lambeth Council
NHS Doncaster Clinical Commissioning Group
NHS England
Northern Ireland Council for Voluntary Action
Northern Rock Foundation
Oldham Council
Power to Change
Stockport Metropolitan Borough Council
Trussell Trust
United Utilities
Yorkshire Adoption Agency
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