Learning the lessons from the Voluntary Right to Buy pilots

Working with the CRESR team added real value throughout our pilot project. Although timescales were frequently challenging, and evidence sometimes incomplete, the team’s work was consistently timely, professional and rigorous. I wouldn’t hesitate to work with them all again.

Clare Powell, Strategy and Research Director, Sovereign Housing Association, 2018


Tackling Poverty through Planning and Housing Policy in the City Regions

Richard Crisp assembled a multi-disciplinary team to conduct this study for JRF. He and his team engaged with senior policy makers across a number of city regions in the course of the research – exactly the people we needed to secure engagement from to ensure the study was topical and relevant.

The team were great to work with, pro-actively updating us on the progress of the project and providing us with briefing notes in advance of the main report so we could ensure the research was as influential as possible.

The final report was well-written and policy relevant. Rich and team have worked closely with JRF and other partners (RTPI, NHF, CIH) to disseminate the research widely. The study was selected by Inside Housing as one of the key housing reports of 2017. 

Brian Robson, Acting Head of Policy and Research, Joseph Rowntree Foundation, 2017

Affordability Assistance

'We were delighted with the service we received from the team. They brought excellent insight to the project and were professional in approach throughout. The outputs which were delivered have added great value to our work on behalf of water customers.'

Andrew White, Senior Policy Manager, Consumer Council for Water, 2016

Understanding tenancy failure amongst tenants under 35

'The research team were very responsive and worked with us to fully understand the brief throughout the process. They fully demonstrated their expertise in understanding the issues in a wider context.'

Jahanara Hussain, Innovation and Insight Manager, The Hyde Group, 2016

The Economic Impacts of Social Housing Organisations in Northern Ireland

'The Housing Executive commissioned CRESR to undertake a study on the Economic Impacts of Social Housing Organisations in Northern Ireland in 2014. Drawing on their knowledge and expertise with regard to both housing and economics, the research team designed a methodology that enabled them to gather data from a variety of sources which helped build a detailed picture of the situation in the region.

The research team worked successfully with a wide range of stakeholders and key informants during the course of the project and the outcome was a very clear and useful report that should help inform policy development and help make the case to maximise the share of public expenditure resources going to the social and affordable housing sector in Northern Ireland.'

Joe Frey, Head of Research, Northern Ireland Housing Executive, 2015

Welfare Reform in Sheffield

'Thanks for your work in producing the report on the Impact of Welfare Reform in Sheffield. Your specialist knowledge in this area is second to none and the quality of the research is excellent. We’ve been very happy with all aspects of the work and I wouldn’t hesitate to recommend you in the future.'

Nicola Rees, Policy and Improvement Team, Sheffield City Council, 2015

Low Carbon Leicester and Leicestershire Research Study

'CRESR brought a spirit of collaboration to the study we commissioned from them. They took time to understand our purpose and to refine their approach to the work to align it to our needs. They communicated with us effectively throughout the study, informing us of progress, identifying issues and proposing amendments in the light of what they were finding.'

Oliver Savage, Team Manager, Climate Action, Leicestershire County Council, 2014

Seaside Tourism in Austerity

'The CRESR team and in particular those that we worked with directly not only delivered an excellent piece of research, their professionalism and there approach to us made what could have easily been a tedious, routine working relationship an easy process and pleasurable experience. I cannot praise the team and their outputs enough.'

Peter Hampson, CEO, British Destinations, 2014

Volunteering for Stronger Communities

'Our experience of working with the CRESR team, led by Richard Crisp, was very positive. The brief was delivered in a professional and appropriate way. The team showed an understanding of working with different sized voluntary sector organisations and were very helpful in responding to queries as they arose. The quality of the reports and data produced were well received. The reports and data are being used by NCVO and others to provide evidence with which to influence DWP policy, in particular around planning of future Work Programme contracts.'

Caroline Cook, VSC Project Manager, NCVO, 2014

Low Carbon Leicester and Leicestershire

'I have been very pleased with the work that you and your colleagues have undertaken. You have been extremely responsive to our comments and worked hard to ensure that the study and the report met our needs and aspirations.'

Oliver Savage, Team Leader - Climate Action, Leicester & Leicestershire Enterprise Partnership, 2014

Housing and the Northern Economy

'We enjoyed working with CRESR on our study into the economic impact of housing organisations in the north.  Outputs were of a high quality and delivered on time and to budget.  The team understood the demands of working with a membership organisation and communication with the Consortium and our members was excellent.  We were also impressed with CRESR’s efforts to understand how we would use the research findings and their flexible approach to taking part in dissemination activities.  We would not hesitate to approach CRESR again if we have work of a similar nature.'

Brian Robson, Policy & Strategy Manager, Northern Housing Consortium, 2013

Evaluating Places for People’s Community Champions Initiative

'Stephen and his team delivered to the corporate expectations of what we wanted to see as to the future of the project. This was delivered on time and enabled the project to be able to develop in a much more productive and manageable way that gave consideration to the effectiveness and efficiency of the Regional teams.

The report was thorough and timely and fitted in with the understanding of our wider Group approach to Neighbourhood Planning.'

Angela Aldis, Regional Manager, Places for People, 2013

Statistical Bias for Unitaries

'It was a pleasure to work with such an open, personable and efficient team. From the very inception of the project the communication was prompt and well informed. The initial assessment was professional and effective and assisted us greatly in our forward planning.

Throughout the research we maintained a high level of contact and input and enjoyed seeing the work develop. The team gave us confidence that CRESR would deliver a better understanding on what was a complex and sensitive set of issues.

The final work is comprehensive and informative and is provided in clear, practical language that poses no problems for most audiences. It was provided in a timely fashion and the follow up support from Prof Fothergill was excellent.'

Ray Brewis, Strategy Manager, Regeneration & Economic Development, Durham County Council, 2012

Addressing Worklessness in Weaker Economies

'CRESR research and analysis makes for compelling reading.  It cuts to the heart of a particular issue, providing fresh insight into a subject matter that until that point you thought you had a good understanding of. I would recommend CRESR to anyone wishing to commission new research especially in the field of labour markets and economic development.'

Peter Legg, Head of Enterprise and Employment, Blackpool Council, 2011

Supporting the efforts of the third sector to reduce re-offending

'The CRESR team delivered high quality data and reports that met the detail in the original brief. The results of the research have helped shape our work in the support we offer to our members around the criminal justice system.'

Angela Barnes, Every Child Matters Manager, NAVCA, 2010

Mapping Reach of Local Infrastructure Provision

'I am very happy with the service I received. I found it to be very personal with advice freely given in helping to refine and inform the research brief - especially as my budget was tight. The work was progressed quickly and felt involved at all points of the process with regular communications keeping me informed of progress. The findings and report were well structured and gave reference to wider research findings from related fields which helped give a greater depth and context to the findings - something I think is a strength working with an organisation such as CRESR as it adds real value to the final product. I saw CRESR as a 'safe pair of hands' and I've not been disappointed.'

Shaun Masterman, Development Manager, South Yorkshire ChangeUp Consortium, 2010

Incapacity Benefit claimants in Easington

'I have found working with CRESR a worthwhile and rewarding collaboration. The team have always been articulate, communicative and understanding in the manner in which they have interacted with partners during the data collection period and helpful and challenging during the dissemination of this work.

Whilst we have only scraped the surface of the multiplicity of issues affecting benefit claimants in East Durham we feel that the work undertaken by CRESR has added useful knowledge to the debate and decision making process locally and gives us some direction in an area where we were previously lacking understanding.'

Ray Brewis, Regeneration Manager, Easington District Council, 2008

Affordable Housing for Bradwell

'We found working with Dr Green a very positive and fruitful exercise. He clearly understood what we wished him to research, gave a clear view of the methodology he would use, the time frame and cost.

He worked closely with us, the general public, local politicians, and officers of the Local Authority to ensure that the report was robust in its data collection, analysis and conclusion.

Dr Green has excellent communication skills and I would be very happy to commission him on future housing research.'

John Ray, Head of East Region, Northern Counties Housing Association, 2008

West Yorkshire Gypsy and Traveller Accommodation Needs

'The team led by Ryan Powell at CRESR carried out the WY Gypsies and Travellers Accommodation Assessment to the highest standards of professionalism, best practice and compliance with current guidance. The Steering Group benefited from their knowledge and experience in this area and from their constructive and cooperative approach in general.'

Lindsay Greenwood, Director, West Yorkshire Housing Partnership, 2008

Valuing the VCS in Rotherham 2008

'We have worked with CRESR on a number of research projects and have always been impressed with their professionalism, project management and the quality of the research output. They have a good understanding and experience of researching voluntary and community sector and how to work in partnership with voluntary organisations in response to their needs.'

Chris Dayson, Policy and Performance Officer, Voluntary Action Rotherham, 2008

Barrow Women on Incapacity Benefit Case Study

'It is so refreshing to read a piece of research and feel it has really got to the heart of the issue and offers sensible advice about how to move forward. Instead of the usual hundreds of pages of methodology and get-out clauses there was straight forward analysis based on robust research presented in an accessible way. Thank you for all your work.'

Nicola Foster, Manager, Furness Enterprise, 2008

The Private Rented Sector in West Yorkshire

'Early in 2008 the CRESR team completed the report into the private rented sector in West Yorkshire for West Yorkshire Housing Partnership. This research filled a gap in our knowledge base and has helped in the development of a sub-regional housing strategy. The team was led by Paul Hickman and proved to be effective and highly competent. The project management was good, communication during the research was excellent and the final report is informative and well written. The report can be viewed on the website:-'

Sally Hinton, Strategy Manager, West Yorkshire Housing Partnership, 2008

Rotherham VCS Needs Analysis

'We contracted with CRESR to produce a needs analysis of the voluntary and community sector in Rotherham. The project team and the project steering group interacted well and there was excellent communication throughout. The final report contained detailed analysis and fulfilled all of the requirements of the brief/contract, providing a document that will be very useful to our organisation and stakeholders such as the local authority and the local VCS.'

Chris Dayson, Policy and Performance Officer, Voluntary Action Rotherham, 2007

Leeds Signpost

'The team that evaluated our service were friendly, patient and approachable which helped with data-collecting aspects from our young people / families. As well as having a good rapport with our staff.'

Senior Administrator, Signpost, 2007

Bridging NewcastleGateshead Private Rented Sector Study

'CRESR scored highest (by some distance) against the shortlisting and selection criteria out of all the consultants who tendered.

We found them to be very easy to deal with (friendly, quick to respond to queries, open to debate) and their work throughout the different stages of the study was consistently to a very high standard.'

Kevin Davy, Research Officer, Bridging NewcastleGateshead, 2006

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